Returns & Exchanges
At Title:, we take pride in the quality of our gourmet products and want you to be completely satisfied with your purchase. Due to the perishable nature of our food items, we offer replacements or refunds for any products that arrive damaged or do not meet our freshness standards.
Inspect Your Order
Upon delivery, please carefully inspect your food items for any signs of damage or quality concerns within 48 hours of receipt.
Contact Support
Email our customer care team with your order number and a brief description of the issue, including photos of the product and packaging.
Review Process
Our quality assurance team will review your request within 1-2 business days to verify the claim against our freshness guarantee.
Resolution
Once approved, we will immediately issue a full refund to your original payment method or ship a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing